Grievances & Redressal
We are here to listen and resolve your concerns promptly.
We are here to listen and resolve your concerns promptly.
At ASTA, we value our Employees and stakeholders. We understand that concerns or issues may arise, and we are committed to addressing them transparently and efficiently. Our Grievance Redressal System ensures that every grievance is addressed, and met within a fair timeframe, if reasonable.
Transparency – Every concern is handled openly and honestly, ensuring trust between employees, stakeholders, and management.
Fairness – Grievances are addressed objectively, without bias or favoritism.
Confidentiality – Issues raised are treated with sensitivity and respect for privacy.
Timeliness – Concerns are acknowledged and resolved within a reasonable and defined timeframe.
Accountability & Improvement – Feedback is valued, and every grievance is seen as an opportunity to improve processes, culture, and workplace harmony.
Employees and stakeholders can also submit their grievances online by filling up below form.
We aim to acknowledge grievances within 48 hours and resolve them within a reasonable time frame.